Episode 33: Australian SME HR Issues

// April 23rd, 2012 // No Comments » // General business

In this episode we interview Robyn Anderson of HR Navigation, who discusses some of the issues facing the owners of SME businesses in Australia today.

Tech Topic: New IPad Keyboard from Logitech

Listener Question: Should I franchise?

Episode 32: KPI’s

// April 16th, 2012 // No Comments » // Management

An in depth discussion on Key Performance Indicators, Balanced Scorecards and related topics.
Tech Topic: Enounce.com: MySpeed
Listener Questions: When is a business too big?

Episode 31: Time Management

// April 10th, 2012 // No Comments » // Management

Various techniques are discussed for dealing with this age-old challenge.
Tech topic: Domize.com
Listener question: Advisory boards

Episode 30: Sales Process Basics

// April 2nd, 2012 // No Comments » // Sales

Understanding the process your business uses to sell:

  • Qualifying prospects
  • Developing a clear process
  • Process measurements
  • The approach sales people take

Tech Topic: worldtimebuddy.com
Question: Cranking up in a slow market

Episode 29: Networking

// March 26th, 2012 // No Comments » // Marketing

We discuss the value of Networking as a lead generation tool

Bruce’s 10 Commandments of Networking:

1.Research
2.Have the tools to network
3.Set a goal for contacts
4.Travel light
5.Work 3 x 30 x 3 x 30
6.Act like a host, not a guest
7.Listen and ask questions
8.Give referrals
9.Exchange contact details – cards
10.Manage your time
11.Make notes
12.Earn the right to follow up
13.Don’t not sell
14.Remember, Networking is a Contact Sport!

Tech topic: Pinterest
Question: How to manage a significant employee mistake

Episode 28: Identifying Target Markets

// March 19th, 2012 // No Comments » // Marketing

The need for clearly identifying target markets.

* What is a target market
* Why do I need to identify them
* Where does it fit in to the marketing strategy
* How detailed do I need to be
* What do I do when I have them

Tech Topic: Developments at Google

Question: How much should a business owner pay him/herself

Episode 27: Performance Reviews

// March 12th, 2012 // No Comments » // Team

* Why review performance
* What methods are available
* What outcomes can we expect
* What frequency
* What to do with the result
* What is the link between review and salary

Tech topic: Time zone converter
Question: How much leave is too much leave

Perfomance review examples:

http://www.businessballs.com/performanceappraisals.htm

http://www.halogensoftware.com/products/halogen-eappraisal/employee-evaluation-forms/

Episode 26: Behavioural Profiling

// March 5th, 2012 // No Comments » // Team

A discussion about Behavioural Profiling tools and their uses.
Tech Topic: Malware control
Listener Question: How do I get rid of a contractor

Episode 25: When is your business ready to sell?

// February 27th, 2012 // No Comments » // General business

When is your business ready to sell? We examine the reasons to sell and how to ensure that you get the most value from the sale.

* Why are you selling
* When is the right time to sell
* How to sell it

Tech Topic: Microsoft Kinnect

Question: How do I protect my intellectual properrty?

Episode 24: Getting your Team Working

// February 20th, 2012 // No Comments » // Team

We discuss the issues that drive team performance:
* What makes great team
* How to find them
* How to train for team performance
* Tuckmans stages of group devlopment
Tech Tip: Mazuma Mobile
Question: when is my business ready to sell
Book reference: Tha ABC’s of Building A Business Team That Wins by Blair Singer